A Case Study: Improving Your Bottom Line Through                 Employee Engagement

 

Community platforms offer employees the opportunity to engage and feel empowered to speak up, especially when things seem off. In the Spring issue of CRM Magazine, we look at how text analytics helped a Fortune 50 retailer detect an issue that its employees reported through their online community platform. As a result, the company saved almost $800,000 in a matter of hours!

 
 

Read how one company saved close to $800,000 in a matter of hours using text analytics to detect an issue that its employees reported through their online community platform in the Spring issue of CRM Magazine