Higher Education: AI Solutions That Maximize Student Success

Higher Education AI


A mere 1% increase in student retention yields over $1 million in retained tuition for higher educational institutions.

Colleges and universities using CRM or education management software know that one of the many benefits is the ability to gain a more complete view of student data, increasing student engagement and response times to student issues. However, when it comes to analyzing the volume of information about students, the task of sifting through student data can become a lot more daunting.

EpiAnalytics student intelligence solutions are designed to cut down on manual processes associated with analyzing and routing student data. Using machine learning and Natural Language Processing (NLP), our AI solution learns from historical data and analyzes new data according to predefined themes and phrases. Once student issue are been identified and categorized appropriate workflows are triggered.


EpiAnalytics AI helps universities achieve the balance of lowering costs while maximizing the student experience to improve student retention and graduation rates. Labor-saving features include: 

  • Easy integration and easy model building that learns from historical data and existing processes

  • Eliminating the need for a professional to build a textual model by reading each and every record – a very time consuming and imprecise task

  • Keeping analytical models up-to-date by continuously adding to the training data, including subtle nuances in the way student information is captured, ensuring maximum precision with minimal effort


EpiAnalytics replaces and augments manual efforts, providing:

  • Increased efficiencies by analyzing student data speeding up resolution times.

  • Higher utilization of resources to maximize student success and reduce attrition rates.

  • Enhanced risk identification, ensuring important student issues don’t fall through the cracks.

Click below to read how a top public university stands to increase its revenue by approximately $9.8M in retained tuition using SmartCase.