Monitor your reviews both online and offline
Classify customer feedback beyond sentiment. Positive reviews can be posted online, while negative reviews can be routed to a priority queue for handling.
Making Review Feedback Actionable
We provide you with a variety of standard reports and customized feedback analytics. Our advanced natural language processing helps measure how your products, service, and personnel are performing - both positively and negatively. You can save these custom reports and automatically deliver them to your stakeholders on a regularly scheduled basis.