CallRevu Partners with EpiAnalytics to Process More than 20 Million Phone Calls Using Voice-to-Text Analytics

 

Each year, automobile dealers lose on average 1 in 3 “appointment set” call opportunities resulting in significant missed sales and frustrated buyers.

CallRevu, a provider of call monitoring solutions for the automotive industry, recently partnered with EpiAnalytics to capture actionable intelligence from the millions of phone calls dealers receive every month.  By analyzing these calls, dealers receive insights to more effectively manage their business and identify ripe sales opportunities that require immediate follow up.

Watch this video and see how EpiAnalytics and CallRevu are working together to enable dealers to maximize appointments, optimize the sales and service experience, and quickly identify “at-risk” customers using voice-to-text analytics.